Graceworks

Shipping and Handling

All purchases of items that require physical shipping are sent via Australia Post, and can be tracked via the tracking number we will send you upon sending your parcel.

How long does it take for an order to be dispatched?

We will dispatch your order within 3 business days or as soon as practical.

When will my purchase arrive?

Your order will normally arrive within 2-5 days of dispatch.

Under what circumstances can I exchange?

We offer an exchange for physical goods, if you have ordered the wrong item or we have sent you a wrong item. We also offer exchange if the item is faulty or unsafe, or if it doesn't do what we said it would do.

Cancelling my Order

If you have ordered an item that is sending a service or product to an overseas recipient, and change your mind in relation to your order, you may cancel the order within 3 days of placing your order, and we will issue you with a full refund.

 

 

Education Projects
Learn more about our education sector work

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